Privacy Policy

Last updated: July 14, 2026

This Privacy Policy explains how AI Manuals LLC, a Texas limited liability company (“Overtrace,” “we,” “us,” or “our”), handles information in connection with the Overtrace website at overtrace.app and the Overtrace telemetry tool (together, the “Service”).

By using the Service, you agree to this Policy. This Policy is part of, and should be read together with, our Terms of Service.

1. The short version

2. Your datalog data stays local

Overtrace parses and processes your datalog files (such as Emit, Excel, and Caterpillar formats) entirely within your web browser. The contents of those files:

• are not uploaded to our servers,
• are not transmitted to us or any third party by the Service, and
• are not stored by us in any form.

Any files you open, and any annotations or measurements you create, remain on your own device unless you choose to save or export them yourself. You are responsible for the security and backup of your own files.

3. Information we do collect

To provide accounts, licensing, and payments, we (through our service providers) collect:

3.1 Account information

When you sign up or sign in, our authentication provider (Clerk) processes information such as your name, email address, and login credentials. This lets us identify your account and associate your license with it.

3.2 License and transaction information

We store records of your license (type, status, activation, and history) in our database (Supabase). This does not include your telemetry data.

3.3 Payment information

Payments are processed by Stripe. We do not store your full payment card number. We receive limited billing metadata from Stripe (such as transaction status, amount, and the last four digits/card type) needed to manage your purchase and license.

3.4 Communications

If you contact us or we send you transactional messages (such as receipts and license/account notifications), we process your email address and message content. Transactional email is sent through our email provider (Resend).

3.5 Technical and usage data

Like most websites, our hosting and infrastructure providers may automatically log basic technical information (such as IP address, browser type, and timestamps) for security, performance, and abuse prevention. We may also keep limited audit logs of account and license actions.

4. How we use information

We use the information above to:

• create and manage your account;
• provide, activate, and enforce your license;
• process payments and send receipts;
• respond to your requests and provide support;
• operate, secure, and improve the Service; and
• comply with legal obligations.

We use your information only for these purposes and do not use your telemetry datalogs at all, because we never receive them.

5. How we share information

We share limited information only with the service providers that make the Service work, and only as needed for them to perform their functions:

These providers process information on our behalf under their own terms and privacy policies. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer (such as a sale of the Service). We do not sell your personal information.

6. Cookies and similar technologies

The Service uses cookies or similar technologies that are necessary for sign-in, session management, and security (for example, to keep you logged in). We do not use them to sell your data. You can control cookies through your browser settings, though disabling essential cookies may prevent sign-in from working.

7. Data retention

We keep account, license, and transaction records for as long as your account is active and as needed to provide the Service, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Because we never receive your telemetry datalogs, there is nothing of that kind for us to retain.

8. Security

We use reasonable technical and organizational measures, and rely on reputable providers, to protect the account and billing information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. A key benefit of Overtrace's design is that your sensitive telemetry data is not exposed to us at all.

9. Your choices and rights

• Access / update — you can view and update your account information through your account or by contacting us.
• Cancellation — you can cancel a subscription or stop using the Service at any time (see the Terms of Service).
• Deletion — you may request deletion of your account information by contacting us; some records may be retained where required by law.
• Regional rights — depending on where you live (for example, under U.S. state privacy laws or the GDPR), you may have additional rights such as access, correction, deletion, or the right to object. To exercise any right, contact us at the email below.

10. Children's privacy

The Service is intended for business and professional use and is not directed to children under 18. We do not knowingly collect personal information from children.

11. International users

The Service is operated from the United States. If you access it from elsewhere, your information may be processed in the United States, where privacy laws may differ from those in your location.

12. Changes to this Policy

We may update this Policy from time to time. We will update the “Last updated” date above and, where appropriate, provide notice. Continued use of the Service after changes take effect constitutes acceptance.

13. Contact us

Questions or privacy requests? Contact:

AI Manuals LLC
Email: support@overtrace.app
18281 FM 150 W Ste 105 Unit 235
Driftwood, TX 78619